Shipping Questions
• How much will it cost to ship my order?
• How long will it take to receive my order?
• Do you offer overnight or 2nd day air shipping?
• Do you ship internationally?
• Can you ship this on my FedEx/UPS account?
• Why is shipping so expensive?
• Can you hold my order and ship it later?
• What if my shipment is damaged?

Billing & Payment Questions
• What are my payment options?
• How do I submit a sales tax exemption certificate?
• Do you accept Paypal or purchase orders?
• Are there discounts for veterans or students?

International Orders
• To what countries do you ship?
• How much will it cost to ship my order?
• Can you ship to a freight forwarder?

Contact Questions
• How do I contact you?
• What is your phone number?
• Can I call you or can you call me?
• Can I order by phone?

Product Questions
• Where can I order veneer samples?
• Do you offer peel & stick veneers?
• Do you sell veneer for lights and lamp shades?
• Do you have thicker veneers?
• How are the veneers sold?
• How do I find a product or veneer?
• Where can I find product instructions?
• Where can I find Safety Data sheets?

Our Address      (see important note below)
JWW Services Inc.
217 E. Jarrettsville Road
Suite 5
Forest Hill, Maryland 21050

Important Note! We do not have a retail store front and unfortunately we're unable to provide in-person support or offer order pick-up at our warehouse.

Phone Ordering & Support
Packing and shipping orders are just part of my job. I also send 70 to 90 emails each day to help as many people as possible. Unfortunately this prevents me from being able to offer ordering and support by phone. For more information, see the section to the left titled "Contact Questions".