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Freight Forwarding for International Orders
No exceptions will be made to this policy.

No Freight ForwardingWe can not ship any of our products to a freight forwarding company. This includes any business that provides a service of reshipping a package to any other address.

There are several factors that have forced us to adopt this policy.

  1. We only accept credit card payments for orders and to protect us from fraud, our payment processing provider outlines the countries from which we can accept payment.
  2. Our past experience with these forwarding services has been exceptionally troublesome.
  3. There are several products and many species of veneer which can not be lawfully shipped outside the US.

Please do not ask for us to make exceptions to this policy as it is non-negotiable. We are forced to cancel any order that is addressed to a freight forwarding service provider. See our International Orders FAQ page for more information.