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VeneerSupplies.com Monthly Newsletter

Our Online Privacy Policy
We're looking out for you. Here is how we respect and protect your privacy.
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Introduction
For the purposes of this policy, the words "we", "us", and "our" contained within this page mean JWW Services Inc. and VeneerSupplies.com.

We know that you care how information about you is used and we appreciate your trust that we will do so carefully and sensibly. We are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us. We have established this privacy policy so that you can understand the care with which we intend to treat your personal information. We strive to comply with all applicable laws that are designed to protect your privacy.

This privacy policy explains how we process information that can be used to directly or indirectly identify an individual collected through use of our website. This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. Personal information is data that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual in context. This data includes, but is not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit this website without telling us who you are or revealing any personal information about yourself.

We may from time to time may change our privacy policies and will update those changes on this webpage. Your continued use of our website indicates your acceptance of such changes.

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Assumption of Agreement
We assume that all customers and all visitors to our website have carefully read this document and agree to its contents. Use of our website implies acceptance of this privacy policy. If you do not agree with this privacy policy, you should refrain from using our website. We reserve the right to change our privacy policy as necessity dictates. This privacy policy is an integral part of our terms and conditions.

Data Collection Methods and Types of Use
We collect certain information from you when you browse our site, register for an account, place an order, subscribe to a newsletter, respond to a survey, contact us through a form (or by direct email), provide us with feedback on our products or services, and use certain other site features. You may be asked to enter your name, email address, mailing address, phone number, credit card information or other details:

  • to personalize your experience
  • to allow us to deliver the type of content and product offerings in which you are most interested,
  • to allow us to better service you in responding to your customer service requests,
  • to administer a promotion, survey or other site feature,
  • to follow up after correspondence,
  • to send information, respond to inquiries, and/or other requests or questions,
  • to process orders and to send information and updates pertaining to orders,
  • to follow up after your order has been delivered to ask you to write a product review,
  • to send you additional information or to ask for ratings and reviews related to our product and/or service.

How We Protect Your Personal Information
VeneerSupplies.com is committed to website safety, security and customer satisfaction. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, the SSL technology we use (provided by GeoTrust™) allows your browser to encrypt your personal information before it is transmitted to our secure server. We implement a variety of security measures when a user places an order. These same security measures are also implemented when a user enters, submits, or accesses their information.

While we use this accepted industry standard of encryption to protect your information, please be aware the Internet is not 100% secure. The methods we employ to protect your personal information are appropriate for the type of information we collect. We do not guarantee that your use of our website will be completely safe and we encourage all users to exercise caution no matter what website they may browse or shop.

Credit card fraud is a felony and we will aggressively prosecute anyone attempting to misuse credit card privileges. All payment transactions are processed through a gateway provider and are not stored or processed on our servers. However, our server monitors and records other transaction information allowing us to track fraudulent users world-wide.

Additionally, we use a service designed to scan and detect malware on our server and websites. This service is utililized on a regular basis for the detection of security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Personal Information Retention
We will not retain personally identifying data longer than is necessary to fulfill the purposes for which it was collected, or as required for our business, or as required by applicable laws or regulations. At any time you may provide a written request for us to delete your account and personal data from our server and/or website. Our contact information is provided at the end of this document.

If at any time you would like to unsubscribe from receiving future emails, you can email us or you can follow the instructions at the bottom of each newsletter email, and we will promptly remove you from all correspondence. Users with an account can at any time access and edit, update or delete their contact details by logging in with their username and password.

Cookies and Third Party Disclosure
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables our site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct means of modifying your cookie settings. If you turn cookies off it will turn off some of the features of the site.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving/supplying our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

We, along with third-party vendors use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions within our website. You can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Child Safety
Our website is not created for children. To our knowledge we do not collect information online from children under 18. If you are a parent or guardian and think we have information about your child, please contact us at the address at the bottom of this page. Visit the FTC's website www.OnGuardOnline.gov to learn more about how to protect your child online.

California Online Privacy Protection Act
Though our company is located in Maryland, we agree to the CalOPPA which is a law to require commercial websites to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Our compliance with CalOPPA includes the following:

  • Users can visit our site anonymously.
  • We have added a link this privacy policy on our home page.
  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
  • You can change the personal information that we store, use, and process by emailing us or by logging in to your account to make any changes.

Fair Information Practices and CAN-SPAM Act and General Data Protection Regulation
In order to comply with Fair Information Practices, should a data breach occur within our system, we will notify you via email within a reasonable number of days by email and/or letter. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations. In accordance with the CAN-SPAM Act, we:

  • will not use false or misleading subjects or email addresses,
  • identify the message as an advertisement in some reasonable way,
  • include the physical address of our business,
  • monitor third-party email marketing services for compliance,
  • honor opt-out/unsubscribe requests quickly,
  • allow users to unsubscribe by using the link at the bottom of each email.

We process personal data both as a Processor and as a Controller, as defined in General Data Protection Regulation. Data collected by us will be stored in secure hosting facilities. All hosting is performed in accordance with the highest security regulations.

Contacting Our Data Protection Officer
We have a "Data Protection Officer" who is responsible for matters relating to privacy and data protection. The officer can be reached at the following address:

VeneerSupplies.com
Attn: Data Protection Officer
217 E. Jarrettsville Rd. STE 5
Forest Hill, Maryland 21050
USA