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Freeze Protection Option
Here is more information about the freeze protection option we offer.

pg-freeze-protect.jpgThe Problem
Some Better Bond™ adhesives are not freeze-thaw stable. The glue product will become unusable if it freezes in transit or on your door step. Here is the list of adhesives which can not be allowed to freeze.

  • Heat Lock™
  • Titan DX™
  • Flex-Pro™
  • Tolex Adhesive
  • TC-20™

The Solution
We have developed a system using a thermofoil bag and 72-hour package warmers to reduce the possibility of product damage. In some cases we also use styrofoam peanuts for additional insulation from cold temperatures. This protection method is expensive ($8 per product) but works well when temperatures remain above 22° F.

This system is far less effective when temperature drops below 22° F. Therefore orders containing non-freezable adhesives will not ship until the temperatures between our location and the shipping destination rise above that which our freeze protection method can withstand.

Waiver of Liability
We offer no warranty on the product if you do not select the freeze protection option. If the product freezes in transit or at your door step and you did not select the Freeze Protection option on your order, then we will not replace or refund the adhesive or shipping cost.

Freeze Protect Option Status: Mandatory
Freeze protection is currently mandatory due to the exceptionally cold weather that being experienced here and across the country.