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Freeze Protection Option
Here is more information about the freeze protection option we offer.

Current Freeze Protection Status: Optional

pg-freeze-protect.jpgThe Problem
Some Better Bond™ adhesives are not freeze-thaw stable. The glue product will become unusable if it freezes in transit or on your door step. Please keep in mind that the temperature at your location may be very different than the temperature here in Maryland, where your order will be traveling in a shipper's unheated truck. And no matter where you live, your adhesive order may have to travel through states that have below-freezing temperatures.

Here is the list of adhesives which can not be allowed to freeze.

  • Heat Lock™
  • Titan DX™
  • Flex-Pro™
  • TC-20™

The Solution
We have developed a system using a thermofoil bag and 72-hour jumbo package warmers to reduce the possibility of product damage. In some cases we also use styrofoam peanuts for additional insulation from cold temperatures. This protection method is expensive ($8 per product) but we offer it as a service to our customers instead of simply discontinuing the shipment of these adhesives during cold winter months.

This solution works well when temperatures remain above 22° F. Take a look at a weather website at your zip code and ours (21050) to see the local temperatures when ordering to decide if you would like freeze protection on your adhesive shipment.

This system is far less effective when temperature drops below 22° F. Therefore orders containing non-freezable adhesives will not ship until the temperatures between our location and the shipping destination rise above that which our freeze protection method can withstand.

Mandatory vs. Optional Status
Freeze protection is mandatory when our local or regional temperatures are below 32° F. This typically only occurs during January, February, and March. We make freeze protection optional when the longer-term local and regional temperatures are above freeze for five days.

Please not that we may opt to postpone shipping of these adhesives on Friday's if our local weather forecast shows freezing temperature over the weekend. Those orders will ship on Monday.

Waiver of Liability
We offer no warranty on the product if you do not select the freeze protection option. If the product freezes in transit or at your door step and you did not select the Freeze Protection option on your order, then we will not replace or refund the adhesive or shipping cost.