It's always nice to get an email with compliments. Here are a few that I've received over the years.
Click here to send us your comments
Comments by David Snow
This was my first order with Joe service was very fast. Since I am new to veneering your site is great to work with, it allowed me to read about veneering before diving into my project which is a hope chest for my grand daughter. And it was time to get started with this process since wood is so expensive. Also you couldn't ask Joe to go any faster on e-mail questions lighting speed,a lot of companies don't even get back to you. Hope to do more business with Joe.
Comments by Tom Riccardi
I buy veneer from 4 different sources. By far, Joe's website is the easiest to place an order on. All veneers are described, (size, flat or not, & pictures). All these things, especially whether, flat or not flat, help me in picking the right veneer. I also like the bundling feature he offers. Whatever your level of experience is, this website will be your safe bet on buying veneer.
Comments by Josh Welt
The services provided by Joe and Veneer Supplies are some of the best I have run across during my time as a designer. The information provided is some of the most informative on the internet, not only is the information great but it is also condensed and easy to process. The wealth of knowledge and customer service provided by Joe and Veneer Supplies is astounding and an extremely useful resource to anyone looking to improve and expand their wood working skills.
Comments by Annie Blide
Just had to let you know that we bought the PSA veneer as you suggested and wow, did it turn out fantastic! We really appreciate your website, that we found you, and that you actually took the time to help us. We can't thank you enough for your time and kindness. Have a wonderful day and thanks again.
Comments by Jim Burton
I don't often write reviews but I often benefit from the reviews of others. In this case I feel that I really must comment upon the excellent customer service from Joe and Veneer Supplies. I am by no means a significant customer for Veneer Supplies having placed only a few orders. A year ago I placed an order and received a smaller piece of HDPE than I had ordered. I took a photo of the box and sent it to Veneer Supplies and received a prompt email response from Joe. After discussion we decided the best course of action was to credit my account.
One year later I placed another order and did not see the credit. I emailed Veneer Supplies and almost immediately received a response from Joe indicating the credit would appear during checkout. The bottom line is that I'm a small customer but Joe gave my account personal attention. It's like the attention we used to get from the local hardware store owner but all over the Internet. He is quick to correct and make things right if something has gone wrong. I would not hesitate to recommend or do business with Joe and Veneer Supplies.
Comments by Bob Keaty
I've wanted a vacuum press for a while now to speed up my bent lamination work and to get me started on veneering and decorative inlay work. After reading through the materials on the JoeWoodworker site, I decided to take the plunge. Getting a high-end system at less than half the price of a ready-made model was another big attraction. I bought my pump used on ebay but got the rest of the kit from this site (If I had to do it again, I probably would have bought a rebuilt pump on this site also). The instructions I downloaded were easy to follow and the pump worked from the first time I flipped the switch. There is almost no leakage: the pump takes more than 20 minutes to cycle back on. Now I have no more excuses for not doing all the projects I have had in the back of my mind for so many years. I had a couple questions during the process and I got a quick response. The items I ordered arrived quickly and in good condition. I will be doing more business with Joe, veneers and adhesives, in the future and can strongly recommend this site to anyone else.
Comments by Rick Medlen
I've never veneered anything in my life. But I have large panels that I need to adhere paper-backed birch to, so after a few email conversations with Joe, I ordered the "full-meal deal" or the complete kit and pump (5.5 Gast) and a 20 mil poly bag. Dropped $800, and hoped it was worth it.
Here it came, it took about 2 1/2 hours to assemble the whole pump kit, I followed the directions on JoeWoodworker.com to the letter. Now I'm the guy that has to do everything 3 times before it works - First: screw it up massively. 2: Get it close. 3: perfect it. So it was with GREAT happiness that I plugged the pump assembly in, heard it kick in, saw the needle rise to 5" (then adjusted to 21" per instructions) the very first time.. and even stayed there!! So I put a test piece in the bag, hooked it up, closed off the end, and opened the valve. Voila. perfection. Thanks Joe for all the GREAT help in getting me up to speed! Worth every penny.
Comments by Dave Fairfax
Outstanding product, the selection and quality is second to none. Except maybe for the customer service which is world class. Joe is a pleasure to work with and answers all of your questions promptly and in great detail. I would highly recommend them to anyone looking for veneer.
Comments by Chung M. Lee, VMD
I can personally attest that Joe and Christine are great people (and a great couple). Both are extremely nice and humble. They're not abrupt, abrasive, short-tempered, or tough to deal with - they're anything but! If you want to shop around and buy from larger companies that don't give crap about you, won't give you the time of day, to whom you're just a name attached to a number, outsource customer support to India, make numerous mistakes, etc., etc., then go right ahead. If, however, you want to deal with a couple of very nice, down-to-earth people who are genuinely interested in helping others, please contact them. They're really a local "mom and pop" shop that's very modernized and tech savvy. What more can you ask for? I'm slightly embarrassed to admit that I'm useless at hands-on stuff except those related to medicine. However, Joe is very handy and he'll be only too happy to help you! No brainer!
Comments by Andy Leseur
I recently purchased a large number of veneers from this site, I got maple burls, walnut burls, redwood burls, ash burl, and birdseye maple, and I must say I am totally floored by the quality of each veneer. Such a spectacular assortment, all of it came very flat and stable, not much needs to be done before working with it, and I can't wait to see what happens to them under a nice finish as they are already stunning just sitting there dry. Thank you VeneerSupplies.com! I wil be back!
Comments by Cliff Miller
Hi Joe, This was my first time working with your business and it was great. Really liked the site and all the information available. Easy to order and everything arrived very quickly in perfect condition. I'll definitely keep you in mind for future orders and let other people know about it.
Comments by Dave Wetzel
Hi Joe, I wanted to tell you that I have just received my order and will start putting the vacuum together tomorrow. I am very impressed with the total shopping experience I had with your company. I left you a message asking you about what type of products I should purchase and you got back to me immediately even though you were on vacation for a few days. I then ordered the product and within an hour Mike had already packed it and shipped it. In just three days I received the order. The packing was excellent, the order is complete and everything looks top quality. Every small business should use you as an example as to how to run a business the right way, sell top quality products at a good price and take care of the customer. I have ordered products through many internet companies and you guys are by far the best of the best. Take care.
Comments by Dean Hoover
I inherited a small collection of veneers and did two small projects then discovered your website. After three orders from you I am hooked. I love to just browse the site. I've learned much from your articles. I don't see how two plus people can maintain a great website with fine pictures, fill orders so quickly and still find time to work in the shop. I feel I know what I am getting when I place an order. Thank you.
Comments by Steve Ruffin
I just wanted to thank you for the fast shipping, the professional packaging, and just the way you do business. You guys are the best. I wish you could teach some of these other so-called online superstores how business should be conducted. They take your money, fail to email you if they are out of a product and treat you like you should love them regardless of their disregard. Thanks for having the ethics we need in this economy.
Comments by Mark Hedin
Thank you so much for what has been a completely enjoyable shopping process so far. Your timely responses and order confirmation via email is a refreshing experience in a world where most companies only pretend to provide customer service. I have received the order and I appreciate the quick turn around time. Everything appears to be in order. Thank you and I look forward to doing business again in the future.
Comments by Steve Worzman
After reading your response and most of the FAQs, I have decided not to fix what isn’t broke. Better yet, not to mess with what is close to perfect. It has been sinking in on me from the first day I discovered your site, how helpful and comprehensive it is (you even added a veneer de-lam repair tip from me), that you have been refining and refining and refining everything on it to a level of excellence that goes beyond any online informational resource I have seen (and I am very technologically advanced – chemical engineer turned MBA, computer science, venture capitalist and CFO). As I kept toying with how to mod the Project EVS (looked at the gallery many times), I repeatedly realize how your minimalist design has been refined to the max. Anything else that anyone might do to it is an artful embellishment. I will save myself some time and build your plans verbatim (imitation is the highest form of flattery you know). The only thing I might do is put some wheels on it. Thank you for all your hard work, intensity, and integrity. I will do my best to support you.
Comments by Tim Merrill
Hi Joe... Just a short note from a new customer thanking you for the very prompt service. I've done a few veneering projects in the past. Now I want to expand and your website came up in every Internet search I did. I found your website very well laid out and a huge help as I evaluated all the choices and made decisions. Thanks again and I'm sure you will get further orders from me in the future. Take care, Tim Merrill Hendersonville, NC
Comments by John Bare
Thanks for the great website featuring great products and unmatched how-to on veneering and vacuum press kits and parts. I have to say that your website is great to shop for veneer on. You show exactly what you are buying and exactly what the total price for the item is, not some cryptic per square foot that you have to figure out yourself like some other sites. I am old and cranky and all I want to know when looking to purchase something is what it is and how much it will cost in total. So long winded way of saying thanks for having a site that is clearly the way it should be arranged. I just completed assembly of my Project EVS and wow what a nice system... the completed system works way better than my expectations.
Comments by Ray Kowal
I'd just like to say that the veneers I received were very beautiful and well worth the price. The packaging was very good (double boxed and moisture sealed) The cold press veneer glue worked very well and dried quickly. This was my first time ever applying real wood veneers and it went along very smoothly. Your site contains many tips and useful info to help a first timer do a great job. I repaired an old family chest and it looks great!!
Comments by Martyn Miller
The package arrived today. You do fantastic job of packing. Everything arrived without problems. The five veneers you sent look great. Your pictures on the website are very accurate. It will be a good educational experience for me. Thanks for great service. Time to go and experiment and learn about veneering.
Comments by Stephen Raid
Just letting you know that my order of Teak came today, and I am extremely happy with it. I was worried that it wouldn't look as nice as the picture on your website, but if anything it looks even better. I have it set to the side for the moment and I keep finding myself staring at it for a minute or two. Just wanted to say thanks for this awesome veneer and for having a well put together website.
Comments by Tomas Berinstein
I was very pleased with the quality of my last order (veneer, pump, bag). It arrived in 3 days and was meticulously packed. The veneer was excellent and exactly as described. Just wanted to say thanks. I've just placed another order for a second pump, a bigger bag and some more veneer.
Comments by Brent Clifford
Thanks so much for the speedy service. I had ordered a few sheets of bubinga veneer and the quality is excellent. Where I live we don't have any shops that carry quality exotic veneer so I truly appreciate what you do and the prices are reasonable.
Comments by Alan Wright
Joe, just a quick note. I bought the stuff from you to build the vacuum press and after several weeks of picking away at it, had the bags built and the vacuum press and finally did my first panel for a project I'm making. Everything worked out great and the panel looks wonderful. I'm tickled I now have another tool (capability) in my belt to have fun with in my shop. Your site was enormously helpful!
Comments by George Rotowski
Joe, you really know how to earn your business. Thanks so much for the quick replies to my non-stop emails. It says a lot about your level of service and it's something so rare today that most of us don't even expect it (which is why we are so surprised when we find it). Your website articles are really well-written and this Veneersupplies.com website is so easy to use that even an old fart like me can place an order with not trouble at all. Thank you again for your wonderful service, excellent websites, and incredible prices. You've got another very satisfied customer here!
Comments by Bill Atkinson
Thank you for your latest delivery. Just got to say that I wish there were more like you mate! Your extra quick, very helpful and a pleasure to have done business with. Seems that... there are still a lot of good people left. Have a nice day!
Comments by Scott Presson
You'll see my comments below as "SSgt Scott Presson, USAF." I wrote that testimonial at least 6 years ago. Since then, I've moved to California, Germany, and back to Maryland. I've been a loyal VeneerSupplies.com customer all the while. Joe continues to go above and beyond on customer service - and the product quality is top-notch. Every veneer order I've placed has arrived well-packed and more stunning in person than the photos represent on the website. Joe under-promises and over-delivers time and time again. I've used Ultra-CAT, Heat-Lock and the liquid Veneer Glue, and all three have been fantastic. My furniture has withstood climates in all three places as well as a significant amount of time in transit on cargo ships. I only wish the bonds on my miter joints came through as well as the veneer bonds! Judging by how much the miters moved, the furniture was subjected to a significant amount of humidity in transit from California to Germany. The veneer bonds all came through flawless. No creep, no loss of adhesion, and still no visible glue lines. As a final testament to Joe's commitment to customer service, he advised me not to run my vacuum press on a transformer in Germany, and instead gave me a smokin' deal on a 240V/50Hz pump to swap into my press. I donated that press to the Ramstein Air Base wood shop when I left Germany and have since switched to a Project V2 plus set up. I love how quiet and efficient the venturi kit works, but the pump never let me down, either!
Comments by Marc Kerner
I am a contractor in New York City. I just received my first piece of veneer and sample book and can't tell you how happy I am. The wood is beautiful and your website is clear and concise. The sample book is so amazing that I will be ordering more as Christmas presents for the architects I work with. Keep an eye out for my order. Thanks for a very pleasant experience.
Comments by Bill Olexa
I just wanted to thank you for a great product. I had a slight kitchen dilema and checked into your website. I read both how to install and order the right veneer to remedy my problem. I'm thrilled with the result. The $120 that I spent saved me thousands in remodeling. Thanks again.
Comments by Roger Bean
Just a quick note to let you know how much I appreciate your fast and great service. Each order I have placed with you has met or exceeded my expectations and I wanted to let you know that more orders will be forthcoming. I have recommended you to another friend who just received an order he is equally satisfied with. Great work. It's great to find someone you can trust.
Comments by Joel Watson
I received my order Tuesday and I'm thrilled! I want to thank you for carefully packing and promptly shipping it; everything arrived in great shape. Your website is really a treasure trove of information. As you likely figured out from my order, I'm building a vacuum pump rig and a couple of large bags for veneering. The information you share on your website has been instrumental in my decision to expand the scale of my work, and to build my own pump and bags. I hope to finish them later this month and start pressing large panels for dining tables next month. Best Regards, Joel -J Watson Woodworking
Comments by Patrick Hanna
Joe, My veneer order arrived in fine shape today, and I must tell you that I am very happy with it. The walnut burl is stunning. The very small void near the center is a bonus for me. I will be cutting very small pieces from these veneers, and I can easily work around the void. The burl will be featured on a guitar I am building--headstock, pick guard, and tailpiece veneers. That will leave me with the option of either building a few dozen more guitars of the same design, or of thinking up other uses for my remaining sheets of walnut burl. The void had the effect of significantly down-sizing the purchase price, so I am a very happy camper with this particular lot. I had planned to laminate two mahogany veneers into the neck of the same guitar (between the three walnut laminations that will make up its neck). However, when I laid the mahogany bundle out and saw its figure and luster, I began having second thoughts. It seems a shame to bury such beautiful figure between other laminations. Perhaps I will save these for a table top, and shop some more for a less spectacular mahogany veneer for my guitar. In any event, for what it's worth, please let your customers know that I am MORE than satisfied with the quality of your products, and also with your excellent and speedy customer service. Everything was exactly as advertised, or perhaps even better than advertised, and I will recommend you to every wood worker I know. Best regards, Patrick Hanna
Comments by George Sterpka
There are few places left that give you fast, accurate, personal service and a great product too. Joe's workshop is one of those places. Got my order in a few days, and that was during Christmas week. Product of course was better than expected. This was my first order, and I will be back. I am just getting into veneering, so I have a lot to learn. Thanks Joe. George Sterpka Cabot, AR
Comments by Chris J.
Just finished my first bent wood project and wanted to send a "thanks". I purchased the polyurethane vacuum bag material from you, and learned a lot from your website! The performance of the poly bag material is amazing. I can't believe how much it streched over the bending form, and when I released the vacuum, the material laid flat again. Having a quality vacuum press had opened up a whole new realm of possibilities for me, and for that, I say "thanks!" Thanks (again) Chris J.
Comments by Jeremiah Rieke
I’m afraid that I must complain. I placed my order last Friday thinking that I could take the weekend off, then on Monday, Tuesday and probably Wednesday I would be able to organize my shop and get things set for when my parts arrived. Much to my dismay my order was on the door step Monday morning and I was completely unprepared! Your shipping is way too fast for procrastinators like myself, we need extra time to do things like sweep and put things away before starting a new project and you simply didn’t allow enough time. Thank you very much for your prompt service, I’ve never seen customer service that good. I appreciate it. Jeremiah Rieke
Comments by Per Swenson
Impressed, yes I am. I needed the resin glue 3 weeks ago. Of course, forgetting you had it, I ordered from another source. On Tuesday of this week I cancelled that order with prejudice. I was mighty exasperated to put it in mildly and sans expletives. I placed my order with you Tuesday night. The glue was at my door Thursday afternoon. That's what? Less then 48 hours. Makes me feel like you got the order, put everything on hold and drove it here yourself. Thank you very much, we won't forget. Per Swenson
Comments by Stuart Smith
Joe, I've been making furniture and cabinets for 25 years or better and used a limited amount of veneer. Recently we sold a large conference table and needed to press veneer on a larger surface than we had done previously. Your web site, vacuum system and additional advice (all accurate, timely and quite helpful) as well as the information you have published on that site have all come together to provide me the resources necessary to accomplish our veneering goals. As a result, we will work to include more veneer work as part of the furniture and cabinets we provide not to mention we have a product to deliver which is of superior quality. Thanks so much for your assistance. I will take every opportunity to pass your name along with glowing revues. Most sincerely, Stuart Smith
Comments by Pasi Nuutilainen
Thank you for your great service! I recieved my veneer yesterday (a day earlier than the original delivery date) and it was in perfect condition. The package tracking service is wonderful, as I was able to chart its progress day by day with no doubts about when (or whether) the veneer would arrive. Even with shipping charges, I paid less than half of what I would have paid for a similar piece of veneer here in Ottawa, Ontario. I would recommend your site without hesitation for its customer service and high quality of product, and I will definitely order from you again!
Comments by Ken Miller
I consider myself an expert in online shopping. I buy almost everything online and have it shipped UPS. I cant remember the last time I actually went out and purchased something at "retail". With that said, I must admit that I wish every online retailer offered service as geniune and impressive as Joe's. I placed an order for the EVS kit, pump, and vacuum bag on August 2nd at about 1pm EST. Within 2 hours, I recieved a personal email from Joe thanking me for my order and saying that he had just shipped it. He sent the tracking numbers as well. Three days later, UPS shows up and there's my stuff from Joe. It was packed perfectly and all of the parts were easy to find. The parts are all well made. With the pricing Joe offers combined with his honesty and truly personal approach, I couldnt possibly imagine a better place to do business. Joe, my hat is off to you for saving me a bundle and providing a service that is second to none. Sincerely, Ken Miller
Comments by Mike Lonchambon
For anyone potential customer of this site, I can tell you that my experience with Joe has been outstanding from beginning to end. I got my system in a few days and had it built in one day. I had a couple of questions along the way and Joe responded to my email immediately with the solution (that was right in front of me all along). I was simply astounded by his responsiveness. I thought customer service was dead, but its alive and well as far as Joe is concerned.
Comments by Nick Hansen
Joe, got the veneer yesterday, and i am very happy with it! I am always skeptical about buying wood online as I like to "feel" it first. However with only one hardwood supplier in town that charges outrageous prices for mediocre wood I am forced to buy online. So far I have dealt with two burl suppliers and always receive quality burl and exceptional service. That said, I was amazed when I opened the box and saw this veneer. AMAZED! I'm a wood addict, and this is good stuff! Like I said before, I have been turning and sculpting wood for years and work primarily with australian burl, but I love highly figured maple. I am just tired of paying a couple hundred dollars for premium wood only to turn 99 percent of it into shavings. Plus, many of the species you carry are getting difficult to locate and/or afford in large pieces. OK Ill wrap this up, I am extemely pleased with the veneer, and thank you very much for throwing in the glue and the extra sheets to practice with. I stayed up til 3 am (wife wasnt happy) gluing up panels and experimenting with different ways to match grain. Anyway, thank you and I am looking forward to my next order. Nick Hansen
Comments by Bill Davis
All I have to say at this point in my veneering career (not really a career but a new facit of my woodworking hobby during retirement) is "Thanks!". I built your venturi vacuum generator and have since been collecting material for a maple toybox for my expected grandson. Well, yesterday I veneered my first test panel using curly maple veneer on 1/4" MDF. Your web site has provided the most valuable, down-to-earth tutorial full of good explanations giving me the confidence to begin a new skill (I hope it becomes a skill anyway). I made the panel without a hitch following your suggestions pretty much exactly as that is about all I know about the whole process. This number one success was very encouraging. I'll send you a picture of the project when I get it finished. I may also try the vacuum clamping to get further use out of the vacuum generator. Thanks for that info as well. Bill Davis (at 5800 ft elevation)
Comments by Brian Hooey
Joe, Thanks again for the fantastic website. You've helped me quite a bit. My premium vacuum is built and it works great. I get to fix my old QUALITY VACUUM unit and [sell it]. (what a loud, weak, over-priced piece of junk!) I'll have a picture for your gallery soon. I just have to put a finishing touch on it. By the way, I very much appreciate the silencer on the venturi. We're adding noise controls in the studio to make it as comfortable as we can. The silencer was perfect - much, much quieter than the old unit. Brian Hooey. Windhover Design
Comments by Brad Pederson
Good Day, I recently purchased your veneer softener and your heat activated glue. I used them on some capaithian elm burl for a poker table I am making. I wanted you to know that they both preformed to the highest expectations. The softener made the burl easier to work with and the ease of the heat activated glue was great. It allowed me to clamp the veneer right where I wanted it and then apply heat without fear of misalinement and after several days is holding stead fast. Thank you for the quality products. It was well worth the price. There is great value in what you sell. Brad Pederson Oak Park Heights, Minnesota
Comments by Stan Fettig
Joe, I have to thank you for the great directions you provide for the construction of a vacuum press. In no time at all I was able to complete the entire system including the bag using mostly parts purchased from you. In testing I find that I loose less than 1 HG in an hour. The directions were so easy to follow and so full of information. I can now add veneering to the list of all the woodworking that I already do. Thanks, Stan Fettig www.thecarpentershoppe.net
Comments by Aaron Libby
Dear Joe, I just got my shipment of veneer. WOW! I read some of the emails sent by your other customers, and I thought to myself, "Yeah, right. He can't be that good." Boy was I wrong. The walnut burl is beautiful, and is perfectly flat. I bought some walnut burl from (another place) a while ago, and as happy as I generally am with (another place), their veneer can't hold a candle to what you provide. The extra pieces that you included were a welcome surprise too. I feel like I got way more than my money's worth, and not only do you have a repeat customer in me, I'm going to pass the word along. I'd love to pass on some pics of the completed projects that I plan to make. Thanks. Sincerely, Aaron LibbySumter, South Carolina
Comments by Rick Funcik
Joe, I'm a full-time woodworker and been vacuum pressing for over 16 years now, with a noisy old Gast pump that sucks oil. Never thought of a reservoir system like yours, and as I'd not seen them advertised I figured they'd be real expensive/unaffordable for me. Anyway, saw your site, read your info, bought your parts, and it's working like a champ. What a relief to work quiet without that darn pump running full time. Don't have to go back to the shop at midnite just to make sure there's oil in the reservoir or that the pump hasn't overheated. And it's a luxury to be able to regulate the pressure too. Also appreciate your very reasonable prices and prompt service. Great job with the pump info and site. Thanks! Rick Funcik The Joinery Custom Woodworking St. Louis
Comments by Jesse Silver
Joe, I received my order of curly walnut and quilted sapele last week and it's gorgeous! I was a tad hesitant to order online because I wanted some really nice stuff and pictures never seem to do justice to figuring in wood. But it's even better than I had hoped and I just hope my skills can make the best of the amazing veneer you sent. :) Thanks again! -Jesse
Comments by Corey Abercrombie
I just wanted to say thanks for the products received on my order. Thank you for providing quality supplies at a great price with terrific service. And thanks for shipping same day! You can look forward to future orders from me. I also wanted to say thanks for the information on your site regarding the construction of a vacuum press. While my application and design will be a bit different, you have helped in pointing me in the right direction. Thanks Again! Corey Abercrombie
Comments by Fred Jensen
Thanks Joe; I have now placed three very sucessfull orders with you, always more than satisfied with what I received for what I paid. I too have built one of your vacuum pump systems, made my first bag and it works really well. The last order of mixed Bubinga, Lacewood, and Mappa Burl veneers, blew us away. It would simply be impossible for me to afford buying all that wood in solid lumber, but with some time and carefull workmanship, I can make several products featuring really fine exotic woods that are actually more stabile than solid wood due to lack of stress and natural wood movement. You have opened up an entire new pathway for fine woodworking to a woodworker previously stuck in a build it of solid wood, or not at all. I once thought of veneer as a cheap imitation for the real thing; but have come to realize that it is not only invironmently resposible to use veneer, but as stated earlier actually structurally preferable in many cases to the solid wood alternative. I will be shpping with you again in the future. Thanks for a great place to find great products and information. Fred Jensen Oakland, CA
Comments by CJ Munne
Hi Joe, My system is up and running like a champ. Thanks for the prompt and courteous answers to all of my pre-purchase questions. It was a tremendous help and I really appreciate it. You've developed a heck of a fine system and made it affordable. Finally, someone honest offering a vacuum press for the masses. I promise this thing will see some very heavy use. Its been under pressure for nearly 2 straight work days... which is 6 different projects!
Comments by Allan Fitch
Joe, I just finished my V2 system and I can't begin to describe the feeling of amazement as I watch my vacuum bag draw down to 21" of mercury. I completed the system in about 90 minutes and had no trouble at all with the connections. The website you have is wonderful and your level of customer service is simply something that most folks don't see these days. I wish you the best with your business!
Comments by Robert Bennet
Hi Joe. I just wanted send a note of thanks for everything you've done. My package arrived less than 48 hours after I placed the order. I was absolutely delighted with the walnut burl veneer. The pictures on the site made it look good but this is REALLY GOOD. I sincerely appreciate the careful packing and the quality and honesty that you and Christine offer. I will be back for more next week. Have a great day. Rob Bennet.
Comments by Steve Thompson
Joe, I want to thank you for all of the help that you have given me from the time when I first set up my vacuum system right on through to helping me resolve a problem that I was having with the regulator. Your customer service and attitude is just outstanding. It is a real pleasure to deal with someone who will spend the time to work with their customers and not be satisfied until they are satified. Thanks again. Steve Thompson
Comments by Ken Reaney
Joe, my package arrived three days after I ordered it. The veneer is exactly what the pic. showed and it was in one beautiful undamaged sheet. Any future veneer that I purchase will be from your shop and all fellow woodworkers I know and those I have yet to meet will all be directed to your web site. Thanks, from your friend in the attic, Ken Reaney (Canada).
Comments by Tom Harper
Hi Joe, I wanted to let you know that the vacuum press kit I recently received and online plans worked flawlessly for me. I just performed the initial flip of the switch on my system, and there appear to be no leaks or other problems. It is hard to describe my elation watching the pressure dial dip into the negative numbers. I've wanted to build a vacuum system for about 5 years, but just could not get the time to research the project. Your products and plans made my system a reality. I could not have done it without your excellent help. I am another extremely satisfied customer and will be telling others about your website. Sincerely, Tom Harper p.s. The Rietschle-Thomas pump is much quieter than I expected.
Comments by Al Carrick
Joe, Hey I just wanted to say how impressed I was with the punctuality of your service. I ordered some veneer from somewhere else before I found your web site. It still hasn't even shipped, sure made me think..... wish I would have ordered that from Joe as well. People just don't get the customer service issue, myself I will always go with good service over a cheaper price every time! And make damn sure I recommend a guy who provides it. I guess I will have plenty of time to build the press. And in the future I will go with Joe Woodworker for all my veneering needs. Sincerely, Al Carrick
Comments by Steve Spurgin
Its all true! This is the most informative site and the products fit the bill perfectly. I built a veneer press and clamp system together with the kits Joe sells and everything was excellent quality and worked. I will definitly buy more as needed and hope others do the same. We want to keep Joe in business! Thanks!
Comments by SSgt Scott Presson, USAF
The short version: Joe blows away the level of customer service I've received from ANY other business ever. Period. As a complete novice to veneering biting off a big chunk on my first project, I was a little less than confident. I'm active duty in the military, and I will soon be moving from the east coast to the west coast. I decided to tackle this project now as it will require alot of veneer work, and JWW is about an hour away. I contacted Joe and inquired about picking up a vacuum press kit and some veneer in person. Joe invited me to his home after "normal business hours" to pick up my items. I expected to arrive there and be given the goods at the door and sent on my way. To my surprise, Joe invited me in to hand-select my veneer. We spoke for awhile in his shop, and it became clear to me how enthusiastic Joe is about his business. Joe invited me back to his home and took a good 3 hours out of his WEEKEND to show me the ropes on veneering. We used his tools (other than my vacuum press to test it out), his veneer, and his supplies. I wasn't charged a dime. Long story short, I'm convinced that Joe isn't in this for the money. He tells me he does what he does because he loves woodworking, and loves to share his passion with others. I believe it 100%. I'm not at all affiliated with JWW or Veneer Supplies.com. I'm just so blown away by how Joe has taken me under his wing that I feel compelled to let everyone know. Joe, you've helped me realize that I have what it takes to make my first veneering project a major success. I'll send pictures along as soon as it is complete. The new vacuum bags are working very well, by the way. Thanks a million!
Comments by Bill Logan
Got my oder right away, also got excellent customer service, answering all my many questions right away. Very happy with products and service. Will buy from him again without question. He sure beats some of the "Don't give a darn after I'm paid" others I have dealt with.
Comments by Chris Dellos
Absolutely some of the best service I've dealt with. Everything was shipped in a timely manner and packed very well. I'm definitely going to be a repeat customer. Thanks for the great service!!
Comments by Jeff B
Hello Joe, Just wanted to drop a note and say that the Walnut Burl and Maple Pomele veneers that I ordered a couple of weeks ago were terrific! Beautiful figure on both, and is making a fine chessboard. This is my first veneering project and it has been a success so far. Thanks for a great website and great service.
Comments by Nick R.
By the way for what is worth, I've dealt with hundreds of web sites and (other) people and you offer by far the best customer service that I have ever experienced. The thorough-ness and lightening quick responses is just amazing..... Thanks for everything.........Nick
Comments by Larry F.
About my first veneering project...The panels were pressed in the press I made from your plans, the veneer and glue came from your site. This is the first time I ever tried veneering and with all I learned from your site, it was a piece of cake! The education you provide allows anyone to begin with the utmost confidence and know that your project has a great chance of first time success! (Joe), you can take a great deal of the credit for this one! I would have never attempted anything like this before I came across your site.
Comments by Doug Byrd
Joe, I just opened that sheet of (#1567) quilted Maple. WOW. It's absolutely GORGEOUS! A piece of wood like this doesn't come cheap, but it's worth EVERY penny! Great customer service is rare these days, and I want to thank you for promptly answering every e-mail I sent- and for going to the extra trouble to pick me out the best sheet. I am 110% satisfied!!! Take care, and thanks for doing business the way business should be done. :-) Best regards, Doug Byrd Springfield, OR
Comments by Bonnie M.
Joe, I just wanted to say thank you for everything. The vacuum press I built with my father was a total success. It went together very easily and runs like a charm. My father is so excited about using it on his next project (a vanity for my sister). To be honest, this was the first tool that he has ever "built" and sits right in the center of his shop where he has shown it to at least 10 of his woodworking friends. I'm so happy to have found your veneer articles and your website. Bonnie
Comments by Stan Smith
Another woodworker had done some great veneering and spoke very highly of Joe. I decided to give Joe Woodworker's methods and equipment a try. I probably sent him 10-15 emails with lot's of questions. Joe, very patiently answered all my questions and gave places for additional resources on his website. My test piece was good on one side but I used too much glue on the other. My first project piece came out just fine after Joe explained that I had used too much glue on the test. Following Joe's great instructions, I had no leaks on the bag that I made, either. If you want to do successful veneering, I recommend the methods and equipment that Joe has to offer. I feel very confident on using the veneering process and I'm sure that it will save me considerable $$ over time. Stan Smith
Comments by Dutch K.
Hi, Joe, I just got my order delivered, and am one happy camper. Fast and well packed. Thanks! Dutch.
Comments by Nick Colombo
I just wanted to drop you a line to thank you for the Jaw dropping elm burl and walnut burl veneer.Absoloutly beautiful.I\'m making a coffee table and a regulator clock for my wife for Christmas.Also the heat lock adhesive works perfectly,nice product for people without vacum presses.Thanks again for the great products and excellent service Nick Colombo
Comments by Don Mitchell
Recieved the order today and it looks great! Honestly, I was a little nervous since this was the first time I had ordered from you but be sure the next time I need a quality piece of veneer, you'll be the first and only place I turn to! Thanks for the great service and fast shipping.
Comments by Dennis Murray
Joe, (I just) Wanted to complement you on a well thought-out presentation on building a vacuum press. I followed your suggestions and am highly pleased with the results. As far as I can tell, this system equals commercially available units, but at a significant cost savings. Thanks again for a great construction article! Dennis J. Murray Christiansburg, VA
Comments by Andy Conneen
I just wanted to say thanks for all the helpful information on your website. I finished building my bag press and successfully veneered a bubinga sheet I purchased from you. I framed the panel with some wawabima & white mahogany for a coffee table top.This was my first attempt at veneering and I am very pleased with the results. Again, thanks for all the help and the great website. Andy Conneen
Comments by Keith Wingate
Joe, I just wanted to say thank you... I completed my vacuum system last weekend. It works like a champ. Great service, great idea and, great support. Thanks Keith Wingate
Comments by Steve Deweese
Thanks Joe, you have been a pleasure to deal with and I look forward to doing more business in the future. I appreciate both your srevice and your willingness to provide advice. Regards, Steve
Comments by Tim Short
Joe, I received my order. Everything is excellent. I did my first veneer experiment yesterday and it came out perfect thanks to your supplies and website. Thanks, Tim Short
Comments by Ron Polansky
Joe, Thanks so much for all the great help. The vacuum is up and running. I just took my first panel out of the bag and it looks incredible. I'm so thrilled, I've got goosebumps and I just had to share it with you. Its so nice to have the support you offered. I will be sharing my great experience with you and the JoeWoodworker website with my woodworking club next month. Thanks again!
Comments by Bryan White
I wanted to let you know that I think you've got a great website and fantastic customer service. I'm a "veneer virgin" (so to speak) but from what I can tell, you're the best in the business. Great job and thank you so much for all the help. Bryan White
Comments by Sheryl G.
Hi Joe, We just wanted to thank you! We received both the veneer as well as the vacuum pump set up today. We are very happy with the veneer, and can't wait to set up the vac system to get started. We look forward to doing much more business with you in the future. I am sure as soon as it is known that we are starting to do vac bagging we will get much more business for it, since we are the only ones here in the BVI that can do it! Thank you again. Best Regards, Sheryl
Comments by Rick Bruns
Thank you for combining the orders. I want to let you know that I am extremely impressed with your service, the selection of products you offer and the quality of your products. I built an air eductor vacuum press with the items you supplied and it works great. I pressed a curved box lid for six hours last weekend and after the initial bag evacuation the compressor never had to run. The system only dropped one inch of Hg in 6 hours. The instructions you provide on your web site are very good! I am also very impressed with the selection and quality of the veneer you offer. Rick Bruns Atascadero, Ca
Comments by Fred L.
What wonderful product and service! Especially in a time where both of those things are rare. The Veneers were even better than shown in the photos, the prices were unbeatable, and I got my order in less than 4 days from when it was placed. I also liked that I could get small quantities of specialty veneer which fits my usage, where as most other places that sell veneers want you to purchase large quantities, and that spells big bucks for someone like me who builds small projects. Thank you, I'll be back!
Comments by Robert Hill
Thanks Joe! The veneer is absolutely perfect, and my order was processed and shipped lightning fast. It was packaged well and delivered to me completely undamaged. From the day I ordered it to the day it was in my shop took all of four days. Never again will I look anywhere else for veneer, and you'll be sure to be getting more orders from me. Again, thanks a million, couldn't be more satisfied!
Comments by Paula Mikrut
I wish that every purchase I made from was like this. Not only did I get what I ordered quickly (I got a shipping confirmation less than half an hour after ordering, and the package arrived the day it was supposed to arrive). That in itself is excellent, but not all. I'm a complete novice to veneering, trying to put together a veneer press that will serve me now and for the future. The website answered many of my questions but not all. For these, I asked Joe, and I got quick, helpful advice that I know will serve me well. Then, when I placed my order, I got email from Joe because he was concerned about the combination of items I'd ordered, and wanted to make sure I'd end up with the system I wanted. I've never had anyone do this. Finally, when I got the order, there were instructions that were clearly put together by Joe and company about safe handling and optimal storage of a couple of items on my list. I couldn't have asked for more, and I look forward to ordering lots of veneer and supplies from joewoodworker.com after I get my press up and running.
Comments by Steve Talbert
When I went searching the web for a veneer press, I found your site. I must say that I was impressed with the straightforward instructions for building the pump version. I ordered the parts from you and they came as promised. It went together easily, even though I added a few more bits of plumbing. Fired it up and it worked like a charm the first time. Pulls 26" of Mercury in about 60 seconds. The bag went together with no leaks. With the 4'X4'6" bag attached it cycles on about every 2+ hours. I am a happy camper. Thanks, Steve Talbert, Hemet CA
Comments by Scott Gosling
Joe thanks for your great information on how to build a vacuum system. I ordered all of the parts here, put my system including bag together in a few hours, and was successful on the first try using my own shop sawn veneer. With your information no experimentation was necessary. The system worked flawlessly. The surplus pump evacuates the bag very quickly. Many thanks!
Comments by Scott G.
Again, the instructions were awesome, I was able to get the system together in a couple of hours. You made it possible for me to afford to vacuum press veneer, as I would not spend the money for a factory system. And the really neat part is that I know how it all works, and where to get the parts and supplies, so you are providing a very valuable service for the average woodworker. So many thanks...
Comments by Brian D.
Well, I've tested out my new vacuum system with a vacuum frame that I built for bracing guitar tops. It works really well! The frame is 16" x 20" x 2" and has a natural gum rubber membrane (1/16" thick) attached to the top perimeter. It hinges down over my workboard, and the perimeter gasket seals to my formica benchtop. Full vacuum of 25" takes 40 seconds, and you can clearly see even the thickness of a piece of paper through the membrane.
Comments by L. Flowers
Received two sheets AAA veneer this evening, opened the box, unwrapped and was ABSOLUTELY AWESTRUCK AND DUMBFOUNDED! One only see projects made from this stuff in books. I NEVER thought I would actually be able to make something with that type of material! WOW, is that stuff beautiful or what!! I mentioned the small shop, I've got to figure out where I can store it till I get time to make something. A person could get very spoiled working with this quality veneer.
Comments by Spencer Garrett
Joe, Kudos to you and your fantastic website for a fantastic resource for the small-scale builder/experimenter.
Comments by Ilya B.
Joe, The veneers arrived yesterday safe and sound. There are some really beautiful ones in there that I will be saving until that "special" project comes along. Ilya B. (Note from Joe: This woodworker had 15 lbs. of burl and other exotic veneer shipped from my home in Maryland all the way to Alaska and it made it safely!)
Comments by Jeff W.
Joe- Everything was in great condition when I received it last Friday. I would rate your website and especially your quick shipment of orders as excellent. I'm going to try to put my vac bag together over the long weekend and make my first try with the new set-up. My vacuum pump went together without a problem thanks to your excellent directions and parts from the website. Jeff W.
Comments by Frank Preene
I want to thank you for your excellent service and also for the quality of your veneers. I am an artisan of miniature furniture 1 inch = 1 foot and so I need the small burls and nice grains that you offer. I have been dealing with Constantines for 10 years or more before they closed New York, and the quality has fallen so low I was desperate for a new source and here you are...I love the internet! Thanks Frank Preene www.swiftwatercrafts.com
Comments by Fred Appuzo
I received everything this past Friday. I ordered Monday, I couldn't hope for a better service. I tested the results of my efforts by pressing my first test piece and I think my results are terrific, but you be the judge. I left my test piece in the press for more than 6 hours and the pump only ran during the initial vacuuming and never needed to run again the vacuum never went lower than 22" of hg and I think it would still be holding if I didn't open the bag. I want to thank you for your input and encouragement to make my own press. I know it exceeds anything I could of bought for twice as much. Fred Apuzzo
Comments by Larry F.
The information provided by you on your site gave me the confidence to do what I did and KNOW that it would work just fine... and the FANTASTIC top quality parts kit and pump provided. I could not be happier and my chest has swelled just a little! (Actually, it has swelled a LOT!) Now, on to bag construction and finally building that veneered jewelry boxmy wife has been hounding me about. That is what started this whole thing in the first place.
Comments by Kevin W.
Joe, I just wanted to say thanks for all the great service and products. In my first order I purchased your complete vacuum press system and have used it along with other supplies purchased here, including some beautiful oak burl veneer, to build a wonderful bed for my master bedroom. I was a complete novice with veneer; but your clear, detailed instructions made it easy. Now for my second order I am ordering some more veneer to use building the dresser and nightstands to match..........thanks again!
Comments by Ron K.
Hi Joe, thank you for taking the time to ask, very unusual for today's busy work ethic. Everything arrived fine, I was very impressed with the quality of the vacuum pump and related components, it's a pleasure not to receive junk. And it's certainly a pleasure to do business with you!!!! I am spreading the word. Thanks!
Comments by Terence M.
Hey Joe, Got the package last night. Everything looked great. The small bird's eye is amazing. I only had time to glance at the big one, but it looked fantastic. Mahogany was also superb. Had never seen bubinga first hand. It's got a great shimmer, but I didn't realize it was so purple. Luckily ordered the smaller ones to try out a few finishes on it. Thanks again. Terence
Comments by Kyle B.
Thanks so much. I like the e-mails and the personal touch. Your on it. If anyone I know needs anything you can bet I'll send them to you. Happy Days -K- 
Comments by Fran M.
Just a quick note to let you know that the pump and tank combo is up and running and its a killer!! At least as far as the initial "duct tape" test stage and I have little doubt about putting it to the actual task. ...It reaches pressure quickly and steadily, runs and holds strong and the pump recycle at this stage is close to 20-25 minutes. I am so pleased. Thank you again not only for the thorough plans in the first place, your amazing and wonderful website, and the complete offering of parts to make it possible, but also your primary willingness to share and all of your additional help and patience during my electrical fiasco. I will keep in touch as things progress. Thank you so much again. My very best, Fran
Comments by Dave C.
I just got my vacuum clamping/pressing system up and running. I have messed around with several designs and, thanks to a JOAT post, I ran into www.joewoodworker.com. I purchased a pump and controls from joewoodworker, hooked it to a 7 gallon portable air tank, and have a system that runs great. Joe was great to work with and his site has a large selection of different veneers. Check him out if you get a chance.
Comments by Randy B.
Thanks again for all your help. By the way, I want to mention that I have read several of the "leading" books on vacuum veneer systems and in my opinion the information on your web site is much more useful and complete than any of these expensive books. Best regards, Randy
Comments by Jon D.
This vacuum press is a great alternative to paying $300.00 to $600.00, and more, for a vacuum press and, I think, is far superior to the one sold [elsewhere] for $300.00. Thanks for the great, very explicit, instructions and plans. Jon C. Dake
Comments by Mary W.
Hi Joe, I just wanted to say thanks for the veneer and softener. I was a bit worried about using the veneer since it was somewhat wavy. The veneer softener (Super 20) really worked well. Its amazing, but you can actually feel the veneer getting softer within a minute of application. I let it dry for a couple of days under a piece of plywood and some papertowels and the rest is history. The veneering went as well as could be expected. My veneered table top is ready to be finished tonight. Thanks again for such excellent service and great products. Mary W. (Grand Rapids, MI)
Comments by Joe V.
The vacuum press works great. ...I just don't see how this could work any better no matter what the price. Thanks so much for your help and time putting all this information together. Joe
Comments by Ken O.
The walnut burl and fiddleback maple you sent are incredible. I couldnt believe how much figure is in these sheets. I appreciate you taking time to pack these so well. Every thing arrived in good condition and has well exceeded my expectations. My brother will be sending you an order later this week for more of the maple. He was very impressed with the figure and want's 10 sheets!
Comments by Howard U.
Joe, what can I say but thanks. The press works perfect and the whole thing was much cheaper than the "big name" presses. I couldn't believe how easy it was to assemble. Your instructions were clear as can be. And the JoeWoodworker store is just plain cool. Its easy to navigate and the selection is really great. My order took only a couple of days to come in and was packed very well. I will send you pictures when I get the project completed. Thanks for everything.
Comments by Fran M.
Hi Joe, My order arrived yesterday in perfect shape ...thanks for such a careful and considerate packing job. I am very pleased. I do have a veneer press but I am enticed with your plans for a vacuum clamping system. I want to experiment with the idea so I will definitely be ordering some parts from you in the near future when I clear up some current projects. Many thanks again for such an informative site and your personal willingness to share such valuable findings. Incidentally, if you keep track, I found your site on Google by searching for "vacuum clamp" information. Your site was the only one (out of maybe 9 or 10 pages of listings) that possessed the real hard information I was looking for. Bravo!! Thanks once again and much continued success, Fran.
Comments by Dustin Y.
Thanks again for the great service! I got my order already today--now that is fast! I'm been really impressed with the glue; it's got a great initial tack and doesn't take long to dry in the vacuum press. That's especially good for me because I do all my veneering at home, and I can't run my press past 10pm. Since I got my initial order from you last year, I've been having alot of fun veneering. I've made 3 humidors, and 2 very nice chests of drawers. Thanks for the great web site and purchasing service you offer. Thanks again, Dustin
Comments by Richard H.
Joe, Thanks for offering such a great article on the vacuum press. I built the press with items from your site and it worked perfectly. I placed an order on Tuesday afternoon and it arrived on Thursday and by Saturday I had successfully veneered my first panel. Thanks for all your work and for sharing such superb information! Rick