Terms & Conditions and Other Legal Information
By using this website, you agree to the policies shown below.
Terms and Conditions
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this website indicates your acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions. JWW Services Inc. reserves the right to make changes to this web site and these terms and conditions at any time.
This site is owned and operated by JWW Services Inc. The trade names JoeWoodworker and Veneer Supplies as well as the respective logos, artwork, images, and product names referred to herein are the trademarks of JWW Services Inc. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of JWW Services Inc. and may not be used in full, part, or modified forms without the express written permission of JWW Services Inc. All original content is the copyright of JWW Services Incorporated 1998-2013. All rights reserved. All other trademarks or service marks are property of their respective owners.
JWW Services Inc. does not make representations or give warranties regarding the use of this web site. All content within this web site is provided for use as is without warranty of any kind. With the exception of any manufacturer’s warranties passed through to the Buyer and any warranties expressly granted herein, JWW Services Inc. expressly disclaims all warranties, expressed and/or implied, including the implied warranties of merchantability and fitness for a particular purpose. Buyer indemnifies and holds JWW Services Inc. harmless from any and all actions, civil or criminal, claims, liabilities, and losses including JWW Services Inc.’s attorney fees, arising out of the sale and/or use of materials and equipment purchased hereunder.
The use of any trademark or service mark appearing on this web site or any JWW Services Inc. publication without the express written consent of JWW Services Inc. is strictly prohibited. Downloading, printing or copying from this web site for commercial purposes is forbidden and will be rigorously enforced. No material from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from JWW Services Inc. All rights not expressly granted herein are reserved. Any unauthorized use of the materials or images materials appearing on this web site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
JWW Services Inc. shall be not be held responsible for typographical errors. While JWW Services Inc. is happy to furnish technical advice, it is understood that such advice is given for no consideration and JWW Services Inc. shall have no liability for advice given or results obtained, all such advice being accepted at customers own risk.
Links are Not Endorsements
Please note that once you leave this web site, JWW Services Inc. accepts no responsibility for the content, products, services or privacy policies of these unaffiliated web sites. Links to other web sites or references to products, services or publications other than those of JWW Services Inc. do not imply the endorsement or approval of such web sites, products, services, or publications by JWW Services Inc.
Accuracy and Changes
Facts and information on this web site are believed to be complete and up-to-date. JWW Services Inc. reserves the right to modify the information on this web site at any time without notice. Any such modification shall be effective immediately upon posting and your continued use of this website will mean that you accept these changes.
Severability and Conflicts with other Terms
If any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable for any reason, in whole or in part, then that provision shall be severable from these Terms and Conditions and shall not affect the validity or enforceability of the remaining provisions. Conflicts between these Terms and Conditions and the specific terms and conditions of any other agreements relating to JWW Services Inc. accounts, products and services, shall be controlled by the specific terms and conditions of the other agreements relating to JWW Services Inc. accounts, products and services.
The products on our website may be subject to export controls administered by the United States. You must comply with all United States export laws and regulations, and you shall not allow any third-party to remove or export from the United States or allow the export or re-export of any part of the products or any direct product thereof: (i) into (or to a national or resident of) any embargoed or terrorist-supporting country; (ii) to anyone on the U.S. Commerce Department’s Table of Denial Orders or U.S. Treasury Department’s list of Specially Designated Nationals; or (iii) to any country to which such export or re-export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval. You assume sole responsibility for any required export approval and/or licenses and all related costs and for the violation of any United States export law or regulation or any other law or regulation of an applicable jurisdiction.
Proposition 65 Warning (Assembly Bill 1953) To California and Other Applicable States Users
This warning is provided to comply with California's Proposition 65 (Assembly Bill 1953) product labeling law and may apply to other states. Each and every product sold by JWW Services Inc., DBA VeneerSupplies.com, may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. Our brass fittings and other products may contain lead and are not for use with potable water. As with any product of this nature, we recommend washing your hands after contact with brass, adhesives, etc. JWW Services Inc., DBA VeneerSupplies.com provides this warning based on its knowledge concerning the possible presence of one or more such chemicals, without attempting to evaluate the level of exposure.
Our primary shipping carrier (UPS) charges a $12 address correction fee for shipments in which the customer has entered an invalid or incomplete shipping address. We will contact you if UPS correctly identifies and adjusts an error or ommision in your shipment information. If the correction is deemed valid, this fee will be charged to you. We strongly encourage each customer to verify the shipping address information on their order to avoid this penalty charge.
Returns and Refund Policy
Our returns and refund policy can be found at www.VeneerSupplies.com/pages/Return__Information.html.
By ordering with us, you agree to and accept our returns and refund policies.
First and foremost, neither your email address nor any other personal information will be made publicly available. However, we may opt to give your phone number to the shipping carrier to assure that your shipment arrives on time or in the event that your shipment is lost or damaged in transit. Subscribers to the VeneerSupplies.com newsletter may periodically receive an email with our latest news and specials.
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit this website without telling us who you are or revealing any Personal Information about yourself.
Cookies and Internet Security
Many of our web pages utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site.
The VeneerSupplies.com/JoeWoodworker.com website protects your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. A lock icon indicates that your browser has connected to a web page that has enabled an SSL connection. Think of this as a secure pipeline that prevents anyone from intercepting any sensitive or confidential data (such as credit card numbers) that is transmitted between you and the web server.
Limited Warranty (where applicable)
The systems, tools, veneer, adhesives, dyes, and miscellaneous parts (herein "Supplies") sold by VeneerSupplies.com (herein "Supplier") are warranted to be free from defects in material and workmanship for a period of ninety days from the date of delivery of Supplies. For a period of ninety days from said date of delivery, Supplier will repair or replace any part of the Supplies that fails to conform to this warranty.
The defective part(s) must be returned pre-paid within 30 days of the shipment of the replacement. Non-compliance will result in a charge to the Customer's credit card for value of the replaced item(s).
This warranty made in lieu of all other warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and/or fitness for a particular purpose, which Supplier hereby disclaims. The Supplier shall not be responsible to perform repair or replacement under this warranty unless the Customer notifies the Supplier in writing of warranty claim within ninety days of the date of delivery of Supplies. No warranty of any kind is made, or shall be imposed, with respect to Supplies which in the judgment of the Supplier has been (1) subject to commercial use, misuse, negligence, or accident; or (2) altered or repaired by anyone other than Supplier, or its authorized representative.
In no event shall Supplier be responsible for any costs for repairs or replacements not authorized by Supplier, or for incidental damages, consequential damages, or loss of use for any reason including, but not limited to, economic losses or other business expenses or costs resulting from a warrantable failure. The parties agree that these terms satisfy the essential purpose of the warranty, and that this warranty shall not apply if Customer has failed to comply with any material term or condition under this Warranty.
The Customer's exclusive remedy pursuant to this Warranty is restricted to repair or replacement of Supplies in the event of a defect or warrantable failure in any part of the Supplies. In no event can the Customer or any beneficiary recover consequential damages, or economic loss from the Supplier. In some circumstances, the Supplier may opt to provide a refund in lieu of warrantable repair or replacement. It is the sole discretion of Supplier to offer this remedy. Said refund shall not exceed the purchase price of the Supplies. Supplier will not be liable for refunding shipping fees, handling fees, brokerage fees, or customs charges, or any other expense.
International Orders Warranty Replacement Policy
In the event that a product from VeneerSupplies.com fails to perform during its warranty period, a replacement will be sent promptly. The original part(s) must be returned pre-paid within 30 days of the shipment of the replacement part. Non-compliance will result in a charge to the Customer's credit card for value of the replaced item(s). Due to the nature of international orders and the associated shipping costs, we do not provide free shipping of replacement parts.
Freight Forwarding & Transfer Company Shipments
We understand that some of our potential overseas customers may choose to ship their order via a freight forwarding company in the USA. If the tracking information indicates that your shipment arrived intact at its destination, the full liability for damaged, lost, or missing items is with the freight forwarding company. It is the buyer's responsibility to arrange reimbursement from the freight forwarding company for these issues.
Veneer Identification and Waiver of Liability Regarding Handling of Wood Veneer
In no event shall Supplier be responsible or liable for mis-identifying a veneer species offered on this website. Supplier makes reasonable attempt to accurately identify the veneers offered and shall assume sole discretion of remedy which may or may not include permitting a return of the product and refund.
Raw wood products can be dangerous. Because of the unlimited array physical reactions, Supplier shall not be held responsible for injury, harm, illness, allergic reaction, sickness, death, or other ontoward occurence which can occur by breathing, handling, or other contact with any product offered on this website.
The products on our website are subject to sales and special offers which can change at anytime. Our website specials newsletter is usually sent during the 3rd week of every month. It is often beneficial to postpone your order until you receive our newsletter (if you have subscribed).
We regret that the specials we offer on the website can not be posted sooner. This is the nature of offering products on sale. Many times this is the result of “spur of the moment” ideas or vendor overstocks in which we participate to assist with inventory issues. We can not assume liability for any loss or inconvenience caused by changes in pricing of our products or shipping fees. Our sales and special offers are not retro or proactive. They are valid within the specified time frame only without exception.
We are a non-profit shipping company. We do not use shipping charges as a means of generating revenue. This is not based on a per-order amount but instead based on a quarterly calculation of the sum of all shipping costs. Our website calculates the most affordable shipping rate and combines this charge with a very modest fee for the box and packing material. A small additional fee is added to international orders to cover the time and expense of preparing customs documentation.