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International Orders
We ship abroad! Take a look at our international ordering program.
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pg-globe.jpgDetermining Your Estimated Shipping Charge
To determine the estimated shipping cost for your order, click the 'Add to Cart' button on the product page for the item you wish to order. You'll find a shipping calculator link on the shopping cart page that will allow you to choose any of the available shipping options and see the estimated cost of shipping. Please note the shipping charge does not include taxes, duties, brokerage fees, or other inbound service costs.

It is very likely that the shipping charge for your order could exceed the cost of the items you are ordering. It is important to understand that the shipping carriers do not base their rates upon the value of the item being shipped. The shipping charge is based on box size, weight, and destination.

How We Calculate Our Shipping Charges
There are more than 5,000 veneer-related items on our website. Some are heavy, some are bulky, and some products can not be shipped in the same box with other items (for example, a gallon of glue and large veneer). Therefore it is virtually impossible for us to program our website to accurately estimate shipping costs for international orders.

We recognize this issue and we understand that the shipping charges for an international order can seem very high. However, we always try to refund the difference if the actual shipping charge is significantly less than the amount calculated by the website during checkout.

Freight Forwarding Services
We will not ship any of our products to a freight forwarding service. Please see this page for details.

We Accept Orders from the Following Countries

Canada
Australia
France
Mexico
Italy
Sweden
New Zealand
United Kingdom
Switzerland
Japan
Spain
Finland
Ireland
Netherlands
Belgium
Norway
Denmark
Germany
 

These are the only countries to which we can ship our products.
No exceptions will be made.
More Information

 
Shipping Options

 Shipping
 Service
Order
Tracking
Delivery
Time *
Fees Due
Upon Delivery
Comments
 USPS Priority Mail
 International
Yes
7 to 30
Days
Customs Charges
Duties & Taxes
A value-based international shipping method but lost packages can not be submitted for claim until 45 days after shipment.
 UPS
 International **
Yes 3 to 10 Days Brokerage Fees
Customs Charges
Duties & Taxes
Typically a faster transit time. In addition to customs charges, there will be UPS brokerage fees due upon delivery which can be expensive.

*   Delivery times are based on our experience with these services.
** UPS shipping options are not available for orders containing two-ply or paperbacked veneer.


Product Shipment Notes

Canadian Orders

  • Paperbacked and two-ply veneers shipping to Canada are shipped via USPS only.
  • There are various wood veneer species that can not be shipped out of the USA.
  • We do not provide information for NAFTA or other exportation documents. Click here for more information.

All Other Countries

  • We can not ship paperbacked and two-ply veneers internationally.
  • There are various wood veneer species that can not be shipped out of the USA. 
  • We can not ship any of our 4 to 6 foot wide vacuum bags or our 48" wide breather mesh to Australia or New Zealand because of post office limitations. If you are ordering one of these size-restricted products, you must select UPS as the shipping carrier on the checkout page.
  • We do not provide information for NAFTA or other exportation documents. More information can be found here.

International Orders Warranty Replacement Policy
In the event that a product from VeneerSupplies.com fails to perform during its warranty period, a replacement will be sent promptly. However, the original part must be returned pre-paid. Due to the nature of international orders and the associated shipping costs, we do not provide free shipping of replacement parts.

Canada Free Shipping Events
A few times each year, we offer free shipping for large orders to Canada. During these events, the choice of shipping carrier will be based on our lowest outbound shipping cost. If we choose to ship your order with UPS or Fedex, please be advised that brokerage fees, which can be substantial, will be due upon delivery and payable at that time.

U.S. Territories and APO Addresses
VeneerSupplies.com will gladly ship to Puerto Rico and all APO addresses through the US post office. You can place your order directly on our website.