We ship abroad! Take a look at our international ordering program.
Determining Your Estimated Shipping Charge
To determine the estimated shipping cost for your order, click the 'Add to Cart' button on the product page for the item you wish to order. You'll find a shipping calculator link on the shopping cart page that will allow you to choose any of the available shipping options and see the estimated cost of shipping. Please note the shipping charge does not include taxes, duties, brokerage fees, or other inbound service costs.
It is very likely that the shipping charge for your order could exceed the cost of the items you are ordering. It is important to understand that the shipping carriers do not base their rates upon the value of the item being shipped. The shipping charge is based on box size, weight, and destination.
How We Calculate Our Shipping Charges
There are more than 5,000 veneer-related items on our website. Some are heavy, some are bulky, and some products can not be shipped in the same box with other items (for example, a gallon of glue and large veneer). Therefore it is virtually impossible for us to program our website to accurately estimate shipping costs for international orders.
We recognize this issue and we understand that the shipping charges for an international order can seem very high. However, we always try to refund the difference if the actual shipping charge is significantly less than the amount calculated by the website during checkout.
Freight Forwarding Services
We will not ship any of our products to a freight forwarding service. Our recent experience with these services has been exceptionally troublesome. Additionally, there are several products and many species of veneer which can not be lawfully shipped outside the US and Canada.
We Now Accept Orders from the Following Countries
These are the only countries to which we can ship our products.
* Delivery times are based on our experience with these services.
International Orders Warranty Replacement Policy
In the event that a product from VeneerSupplies.com fails to perform during its warranty period, a replacement will be sent promptly. However, the original part must be returned pre-paid. Due to the nature of international orders and the associated shipping costs, we do not provide free shipping of replacement parts.
Free Shipping Offer (Canada Only)
A few times each year, we offer free shipping for large orders to Canada. During these events, the choice of shipping carrier will be based on our lowest outbound shipping cost. If we choose to ship your order with UPS or Fedex, please be advised that brokerage fees, which can be substantial, will be due upon delivery and payable at that time.
U.S. Territories and APO Addresses
VeneerSupplies.com will gladly ship to Puerto Rico and all APO addresses through the US post office. You can place your order directly on our website.