Dimensional Weight - A New Spin on Shipping Charges
Corporate greed or just a sign of the times? We are working to ship as affordably as possible
Since January 1st 2015, UPS rates have been based not only on the weight of a box but also the size. This concept is often called "dimensional weight". Essentially it means that a large, light-weight box will be charged at a weight much greater than the physical weight of the package. Using their new method, my most common box size (24" x 14" x 14") will be charged at the 28lb UPS rate.
We stock almost 5,000 products in our shop and there are hundreds of millions combinations of products that could be ordered on our site. As you can probably imagine, I ship a lot of large, light-weight boxes (veneer!) and this new policy kept me awake for countless nights. I worked with UPS for several months to figure out how we could manage this new policy.
There are no perfect solutions to this new UPS/Fedex dimensional weight issue but I've done my best. I have gone through an extensive amount of theorizing, testing, and evaluating to find a way of making shipping as affordable as possible for our customers. As you may already know, we are a no-profit-on-shipping company. We don't want to make a single penny from the shipping part of your order.
Here is What I've Done
Sample Order #1
Sample Order #2
* The shipping weight is the same for both orders!
If you place an order like this...
Your total shipping weight would be 36 lbs. That would be the weight if I had to use multiple boxes to ship the order. However, in most instances I can ship the veneers together in one box.